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Terms and Conditions for Victoria Antiques

Payment Method

Cash on Collection

Paypal/Debit or Credit Card

PAYMENT TERMS

Payment is required at the latest within 2 days of the date of invoicing.

POSTAGE

Items on sale within the UK are sent with Free Shipping if over £30.

Overseas customers please contact us for prices.

SHIPPING

Items lost in the post(UK), unless there are exceptional circumstances, we will only consider a full refund after a period of 4 weeks has elapsed from the date upon which the Post Office might have delivered the item (longer in the case of international sales). The reason for this is because there have been situations where a purchaser has failed to collect an item from there local post office or another person has taken a parcel in ans signed for it.

All our items will be “signed for” and some tracked usually by Royal Mail or Parcelforce.

RETURNS POLICY

We are happy to take more pictures of any items and answer any questions before you purchase from us, we are also available by phone 9.30-5 weekdays.

Buyers wishing to refund because of a change of mind will be responsible for return postage. We will only refund after inspection of the returned item and it being in the same condition it was sold/sent.

When a buyer feels the item was not as described, we may ask for photographs of the item before its return to ourselves.


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